Client and Aggregate Reports
Our comprehensive suite of quality improvement reports provides unparalleled information on items needing attention, clients needing the most help, and how interventions are working. By integrating benchmarking reports with control and comparison charts, you will be able to make and track service quality changes quickly and more efficiently. Below are some of the reports available with Outcome Referrals:
These reports can be used to enhance the therapeutic relationship with the client, assess problems and track improvement. They are processed and returned in real time.
Page One of Sample Client Report
Page one of the Client Report summarizes demographic, medical and consumer history information, presents consumer reported Axis I, III and IV clinical considerations, and portrays total client stress compared to the general population over the last 30 days and in the last 12 months. The first page also has alert notifications and notifies the clinician if there is an exacerbation of symptoms and/or deterioration in client function. These alerts are provided to encourage a review of treatment, client goals and the proposed course of action. Controlled research has demonstrated that these alerts actually help deliver better care by highlighting cases where a careful review of the course of treatment is warranted.
Page Two of Sample Client Report
Page two illustrates the initial TOP administration results in a Summary Scoring Graph, identifying the level of severity in each of the 12 measured clinical dimensions. Critical Items that place the client at risk for being a danger to themselves or others are then highlighted along with the answers to key questions noted. When the second (and each subsequent) administration of the TOP assessment form is administered, it will result in a presentation of each score (separate bars) in the Summary Scoring Graph of the report so the provider and consumer can monitor the impact of treatment through the changes in severity in each clinical dimension category. The second page of this report may be given to the patient to help them monitor their progress and may be reviewed in the treatment session. This opens up a powerful new communication channel for patients that may be too ashamed of certain symptoms to discuss them in treatment. TOP helps treatment get to a deeper and more meaningful place sooner.
Aggregate Profile and Utilization Reports
Aggregate Profile Reports
These reports give you a profile of what your clients look like at intake. Demographics, medical and clinical symptoms are profiled. For most providers, this is the best source of summary data on their served population, “an unintended positive consequence of gathering outcome data,” as reported by one of our 20-year-loyal customers.
Usage Reports are designed to provide information about the overall number of times the TOP was administered during the last month and the last 12 months at your organization. Information is provided at the agency level, service level by site or location, and at the individual clinician level. The primary purpose of the Usage Report is to track the number of clients completing TOP, track the number of clients completing follow-up TOPs, and track which services and clinicians are having clients complete TOP assessments.
Symptoms and Functioning Aggregate Report
These monthly-generated reports are designed to give you a profile of the most prevalent problems of your client population.
Aggregate Performance and Outcome Reports
Clinical Outcome Graphs
The purpose of these aggregated monthly reports is to compare clinical scores at intake versus clinical scores from the most recent TOP administration for your entire organization. Aggregate Outcome Graphs help you see the success your organization has had in helping patients within each domain. As always, scores indicate distance in standard deviation units away from the general population so lower scores are healthier.
The most effective way to improve the quality of care is to measure it, compare benchmarked results, and adapt. Benchmarking is critical to this process. Unless you know how your results compare to others, you won’t know if you should be celebrating or worried. Because we measure extensive case-mix variables, Outcome Referral’s risk-adjusted/benchmarked reports are continually setting the pace for the industry. They will help your organization discover the areas that need improvement as well as the areas in which you excel. These reports offer the fairest way of comparing outcomes from different providers because Outcome Referrals utilizes its risk-adjusted database to take into account the fact that different providers treat different types of patients. No tool has a deeper data warehouse to deliver risk-adjusted results. We provide you with separate benchmarking reports for each age group you treat: children, adolescents and adults.